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Forget to Write Memo/Fill in Wrong Memo

How do I do if I forget to fill or fill the wrong memo/ tag

Please provide the following information to our customer service (Official support channel: https://cctip.io/help/s):
  • Token name and chain/ network
  • How much amount you deposited
  • TXID of transaction
  • The Correct memo/ tag
  • Deposit address
  • CWallet account ID
  • The screenshot of the transfer record from the withdrawal platform (Ensure that the TXID, token name, amount, and deposit address are shown on the screenshot).
We will solve it for you as soon as possible after you provide the completed information.
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