How do I do if I forget to fill or fill the wrong memo/ tag
Please provide the following information to our customer service (Official support channel: https://cctip.io/help/s):
Token name and chain/ network
How much amount you deposited
TXID of transaction
The Correct memo/ tag
Deposit address
CWallet account ID
The screenshot of the transfer record from the withdrawal platform (Ensure that the TXID, token name, amount, and deposit address are shown on the screenshot).
We will solve it for you as soon as possible after you provide the completed information.